Q1: What services does your cleaning company offer?

 

A1: Our cleaning company offers commercial and residential cleaning services. This includes regular maintenance cleaning, as well as specialized cleaning such as post-construction cleaning, and move-in and move-out cleaning.

 

Q2: Do you provide post-construction cleaning?

 

A2: Yes, we do provide post-construction cleaning. This service is targeted towards the cleanup required after a construction project, ensuring the site is safe, clean, and ready for use.

 

Q3: What does your move-in and move-out cleaning service include?

 

A3: Our move-in and move-out cleaning services are comprehensive and detail-oriented. They include deep-cleaning of all areas of the property including kitchens, bathrooms, living areas, and bedrooms.

 

Q4: Do you serve both residential and commercial clients?

 

A4: Yes, we serve both residential and commercial clients. Whether it's homes, apartments, office buildings, or industrial spaces, our team is equipped to deliver consistent quality cleaning services.

 

Q5: How do I schedule a cleaning service with your company?

 

A5: You can schedule a cleaning service with us through our website. All you need to do is fill out an online form with your preferred service and add a date and time in message section of the form. Once received we will contact you to discuss and provide you with a quotation, once agreed we will schedule service date according to availability.

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Q6: What safety measures are in place due to COVID-19?

 

A6: We prioritize the health and safety of our clients and staff. Our team follows all the recommended health guidelines, including wearing masks, using hand sanitizers, and maintaining physical distancing, whenever possible during a cleaning work. (THIS WILL BE ONLY FOLLOWED WHEN REQUESTED BY CUSTOMER)

 

Q7: Are your cleaning materials and products safe to use in homes with pets or children?

 

A7: Yes, we ensure that all our cleaning products and materials are safe and friendly for use around pets and children.

 

Q8: Can I book regular cleaning services for my home or office?

 

A8: Absolutely! We offer custom schedules to suit your needs which can be daily, weekly, bi-weekly, or monthly. You can also choose the time and day that works best for you.

 

Q9: Are your services insured and your cleaners bonded?

 

A9: Yes, our services are insured and all our cleaning professionals are bonded. Our clients can therefore have peace of mind when engaging our services.

 

Q10: What if I’m not satisfied with the cleaning services provided?

 

A10: Customer satisfaction is our top priority. If you're not pleased with any aspect of our cleaning service, please contact us immediately and we will work to resolve the issue promptly.